Frequently asked
What is Tradespot?
Tradespot is an online service hub connecting and directing you to a range of qualified tradies for your job. We’re a safe, speedy and trustworthy tool for building great relationships with you and our qualified, contracted tradies so you don’t have to go looking for them on your own.
How does Trade Spot work?
To book a job click here and follow the prompts. Tradespot will organize your tradesman, securely handle your payment and liaise with you regarding the completion of the job.
How do I pay?
Tradespot have a secure credit card payment facility. An initial callout fee and the equivalent on one hour’s work will be assigned to the job in your name. Your entire payment will not be processed until the job is done and you have agreed on the final sum with your tradesman.
How can I be sure that I’m getting a skilled tradesman?
All of Tradespot’s contractors are required to comply by our Consumer Promise. They are fully qualified, vetted and comply with a police check prior to becoming an approved member. We also ensure that they are health and safety compliant and have indemnity insurance.
What happens if I am not happy with the job?
While we take every step to provide you with reputable tradespeople, we accept no liability for the results of the services they provide. However, we will mediate in any disputes or concerns you may have and will take all necessary steps to negotiate an outcome that is agreeable to all parties.